Please read these Terms and Conditions carefully before using ad99. This document governs the relationship between you and us.
Here's a quick overview of the key points before you read on.
You must be at least 18 years old to register on ad99. Accounts found to belong to minors will be closed immediately.
Only one account per person is permitted. Creating multiple accounts will result in all accounts being closed.
All bonuses are subject to wagering requirements. Please read the relevant terms and conditions carefully before claiming any bonus.
Your personal information is protected with SSL encryption and is never shared with third parties.
Identity verification (KYC) must be completed before any withdrawal. The process typically takes between 15 minutes and 24 hours.
Any attempt at fraud, money laundering, or system manipulation will result in permanent account closure.
These terms and conditions ("Terms") form a legally binding agreement between ad99 ("we", "us", "the platform") and the user ("you", "member"). By using the ad99.best website or mobile app, you agree to be fully bound by these Terms.
If you disagree with any part of these Terms and Conditions, please stop using ad99 and close your account. ad99 reserves the right to update these Terms and Conditions at any time.
Important: In this document, "ad99" refers to the ad99.best website, mobile app, and all associated services. "User" refers to any individual who is registered on or using the ad99 platform.
To open an account on ad99, you must meet the following requirements. By registering, you confirm that all conditions apply to you.
Ad99 may verify your identity at any time. Completing KYC is mandatory before making a withdrawal. The following documents are typically required:
| Document type | Example | Requirements |
|---|---|---|
| National ID Card | NID Card | Mandatory |
| Proof of Address | Utility bill, bank statement | If needed |
| Payment method verification | Mobile banking screenshot | If needed |
| Selfie verification | Photo with NID | For high-value withdrawals |
Accounts created with false information or fraudulent KYC documents will be permanently closed, and the balance may be forfeited.
All financial transactions on ad99 are processed through Bangladesh's popular mobile banking services. Deposits are typically instant, and withdrawals are processed within 15 minutes to a maximum of 24 hours.
Please note: Your withdrawal account and deposit account must be the same. Withdrawal requests to a different number will be rejected.
Ad99 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the promotions page. Please read them carefully before claiming any bonus.
If a withdrawal is attempted before meeting the bonus wagering requirements, the bonus amount will be automatically forfeited. Full terms for all bonuses on the promotions page available.
All game outcomes on ad99 are determined by a certified RNG (Random Number Generator), ensuring complete fairness and independent verifiability. Detailed rules for each game are available within the game itself.
The following activities are strictly prohibited on ad99. Any violation will result in permanent account closure and legal action where applicable.
If suspicious activity is detected, ad99 may suspend the account without notice and reserves the right to hold the balance during the investigation.
Ad99 reserves the right to suspend or permanently close an account without notice in the following circumstances:
Users may close their account at any time by contacting the support team. You will be given the opportunity to withdraw any valid balance before closure, unless the account is being closed due to prohibited activity.
Ad99 believes gaming should be a form of entertainment. We actively work to prevent addictive behaviour. The following tools are available free of charge on our platform:
If you feel that gaming is having a negative impact on your life, please reach out to our support team or Responsible Play Please read the page.
Protecting your personal information is our top priority. For details on how we collect, store, and use your data, please refer to our Privacy Policy on the page.
If you have a complaint or dispute, please contact our support team first. Most issues are resolved within 48 hours. If the matter cannot be resolved through support, it will be escalated to our compliance team.
How to file a complaint: Submit your complaint via support chat or email us at support@ad99.best. Keep your complaint reference number and attach any relevant supporting documents.
For all disputes on ad99, the platform's system records and logs shall serve as the final evidence.
Ad99 may update these terms and conditions at any time. For significant changes, we will notify you via your account or post a notice on the website.
Continuing to use ad99 after any changes have been made means you accept the updated Terms and Conditions. We recommend checking this page regularly. The date of the latest update is shown at the top of the page.
If you have any questions about these Terms and Conditions, please contact us:
Please note: By using ad99, you are considered to have read, understood, and agreed to these complete Terms and Conditions.