Your personal data matters to us. This Privacy Policy explains how ad99 collects, stores, and protects your information.
A summary of how we keep your data safe at ad99.
All your data is protected with 256-bit SSL encryption. No third party can access or read your information.
Your personal information is never sold or shared with any third party. This is a commitment we always uphold.
Your data is stored on secure servers and kept up to date through regular security audits.
Your mobile banking number and payment details are masked in our system and cannot be viewed by anyone.
You can request to update, correct, or delete your information at any time.
What cookies we use and why — everything is clearly explained in this policy. You can disable cookies at any time.
Ad99 ("we", "our", "platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the ad99.best website and mobile app, why we collect it, and how we keep it secure.
By using ad99, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please do not use the platform. We may update this Policy from time to time, so we recommend checking this page regularly.
Core Commitments: ad99 never sells your personal information to third parties. Your data is used solely for the purposes outlined in this policy.
This Privacy Policy applies to our Terms & Conditionsshould be read alongside this, as both documents together govern the relationship between ad99 and its users.
Ad99 collects two types of information — data you provide directly and data collected automatically. Details are outlined below:
| Data Type | When It Is Collected | Mandatory |
|---|---|---|
| Full name | At Registration | Yes |
| Mobile Number | For registration and communication | Yes |
| Date of Birth | For age verification | Yes |
| National ID number | For KYC verification | Prior to withdrawal |
| Address | For KYC verification | When Necessary |
| Mobile Banking Details | On Deposit/Withdrawal | For transactions |
| Email Address | For registration and communication | Optional |
When you use the ad99 website or app, certain information is collected automatically. This data is generally not personally identifiable but is used to improve the user experience.
We never store your mobile banking PIN, password, or full card number. Payment details are always encrypted and masked.
Ad99 only collects your information for specific, legitimate purposes. Collecting unnecessary or excessive data is against our policy. We use your information for the following reasons:
Important: You can opt out of marketing communications at any time by contacting our support team or updating your preferences in account settings.
Ad99 handles your information responsibly. Only authorized staff can access your data within our system, and only when required for their specific role. Every access is logged and regularly audited.
We use your login history, device information, and IP address to detect unauthorized access. If any unusual login activity is identified, we will alert you immediately and take steps to secure your account.
By analyzing your gaming preferences and usage patterns, we suggest relevant games, bonuses, and promotions tailored to you. This information is never shared externally without your consent.
Ad99 monitors your gaming behavior to identify potential signs of problem gambling. If any concerning patterns are detected, we will Responsible Gaming We will inform you about the available tools.
Ad99 uses industry-standard security measures to protect your data. Our servers and databases undergo regular security audits.
We retain your data for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal and regulatory obligations, after which it is securely deleted.
In the event of a data breach, ad99 will notify affected users within 72 hours and take all necessary protective measures.
Ad99 does not sell your personal information to any third party. However, limited information may be shared with trusted partners in certain circumstances:
| Reason for Sharing | With Whom | What data |
|---|---|---|
| Payment Processing | Mobile banking providers | Transaction Information |
| Identity Verification | KYC Service Providers | Documents & Name |
| Fraud Prevention | Security Partners | IP & Device Information |
| Legal Obligations | Government authorities | As required by court order |
| Technology Services | Hosting & Cloud Providers | Encrypted data |
All third-party partners are contractually required to uphold the same privacy standards. They may only use the information for the specific purpose it was shared, and any other use is strictly prohibited.
The ad99 website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website recognize you.
Cookie controls: You can disable all non-essential cookies from your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.
Every registered ad99 user has the following rights regarding their personal data. To exercise these rights, please contact our support team.
After receiving your request, ad99 will respond within 30 business days. For complex cases, this may be extended to 60 days and you will be notified accordingly.
Ad99 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and any account found to belong to a minor will be closed immediately.
If you believe a minor is using ad99, please contact us immediately at support@ad99.best. We will take swift action.
Ad99 may update this Privacy Policy at any time. For significant changes, we will notify you through the following means:
Continuing to use ad99 after any changes means you accept the updated Privacy Policy. We recommend checking this page regularly.
For any questions, complaints, or requests related to this Privacy Policy, please get in touch with us:
We typically respond to emails within 24 hours. For urgent matters, live chat is the fastest way to reach us.
Your data is fully protected at ad99. Register now and start gaming on a platform you can trust.