Gaming should be enjoyable, not stressful. Use ad99's responsible gaming tools and guidelines to keep your experience healthy and rewarding.
Session Limits
Your Set
Spend Limit
Set It Yourself
Self-Exclusion
Instant Activation
Support
Available 24/7
Ad99 believes gaming should be a source of entertainment, not a burden. That's why we follow these six core principles.
Ad99 strictly enforces an 18+ policy. Age verification is mandatory at registration. The platform is completely off-limits to minors.
Set your own deposit, loss, and session time limits. Once a limit is in place, it takes effect immediately.
Whenever you feel like you need a break, activate a cooling-off period. You can choose anywhere from 24 hours to 30 days.
If you want to step away from gaming for an extended period, activate self-exclusion. Your account will be completely deactivated for the duration you choose.
View your full gaming history, total spending, and time spent at any time. Staying informed helps you stay in control.
If you feel you need support, our team is always here for you. Confidential advice and assistance are available whenever you need them.
Responsible gaming means enjoying gaming in a way that's conscious and considered — staying within your budget and treating gaming as one part of your life, not the center of it. At ad99, responsible gaming isn't just a policy; it's part of who we are.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying bets, lotteries, and games on platforms like ad99 every day. But like any form of entertainment, gaming can have a negative effect on your personal and family life if it gets out of hand .
Ad99 always wants you to enjoy gaming, but never at the cost of your financial or mental well-being. That's why we provide best-in-class responsible gaming tools and support to help you play in a way that's informed and in control.
Keep in mind: Gaming is entertainment, not a source of income. Winning and losing are both part of the experience. Only play with what you can afford to lose without it affecting your life.
Ad99 puts your control first. The tools below are available to you at any time through your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically block any further deposits. Reducing your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Decide in advance the maximum amount you're willing to lose in a given period. Once that limit is reached, you won't be able to place any more bets for the day. This protects you from impulsive overspending.
Set a maximum duration for each gaming session. When the time is up, you'll receive a prompt encouraging you to take a break. Avoiding lengthy sessions is beneficial for your mental well-being.
You'll receive pop-up notifications at set intervals showing how long you've been playing and how much you've won or lost. These reminders help you stay aware and in control.
If you need a break from gaming, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in will not be possible.
If gaming is having a negative impact on your life, activate self-exclusion for anywhere from 6 months to 5 years. During this period, your account will be fully suspended and no new accounts can be opened.
To activate any of our tools, go to your account settings or contact our support team directly. Email us at support@ad99.best and we'll get back to you within 24 hours.
Problem gaming tends to develop gradually, and many people don't recognize the signs early on. If you notice any of the following warning signs in yourself or someone close to you, it's important to act right away.
Spending beyond your set budget or placing larger bets to try to recover losses.
Hiding your gaming activity from family, friends, or colleagues.
Repeatedly failing to cut back on gaming despite trying, or feeling anxious when you attempt to stop.
Neglecting work, studies, or family responsibilities to spend more time gaming.
Borrowing money, selling assets, or facing financial hardship to fund gaming.
Feeling irritable, restless, or low when you're not gaming.
Continuously placing larger bets to recover losses or "chase" money you've already lost.
If you notice these signs: Contact the ad99 support team without delay. Activate self-exclusion or a cooling-off period, and seek help from a professional counsellor. We're here for you.
Answer the following questions honestly. If you find yourself saying "yes" to three or more, it may be time to reconsider your gaming habits.
Remember, this assessment is for awareness purposes only. If you have any concerns, please reach out to us. Seeking help is a sign of strength, not weakness.
Responsible gaming isn't just about tools — the right mindset and habits matter just as much. Here's what long-time happy ad99 users consistently practice:
Before you start playing, decide on the maximum amount you're comfortable spending that day. Set that amount aside knowing it could be lost entirely. Never use money reserved for essentials — rent, food, or your children's education — for gaming.
Set aside a fixed time each day for gaming and stick to it. Keep track of the clock while you play and stop when your time is up. Avoid gaming late at night or when you're feeling low — these are the times when emotional spending is most likely to get out of hand.
One of the most common mistakes is continuing to play in pursuit of bigger wins after already winning. If you're up, cash out and be grateful. Remember, every game result is independent — a previous win is no guarantee of the next.
Spend time with family, catch up with friends, and pursue your hobbies. Gaming should be a small part of your life, not all of it. Having a variety of interests reduces the risk of developing a gaming problem.
Gaming when you're angry, sad, or lonely is a risky habit. Turning to gaming to cope with those feelings can lead to problematic behavior. If you're under emotional stress, deal with that first before you play.
Our dedicated team is always on hand for any responsible gaming questions or support you need.
Your safety and well-being are our top priority at ad99. Join now and enjoy responsible gaming on a platform you can trust.